25% off everything at Checkout. use code decemberjewelry
Free Shipping in Canada and the USA
Free International Shipping over $140 USD
30-Day Return (60-Day Return for Purchases During November and December)
Why Star Opal?
Our company Star Opal offers beautiful high quality jewelry with exceptional prices. We happily are able to offer affordable prices to our customers because our company does not have actual retail stores. Our company's main selling outlet is the web, and not running actual retail stores allows us to save extra overhead costs.
In addition, we pride ourselves with great customer service. As our company goal is to always try to have the happiest of customers.
- Where is your company located?
- Do you have any retail locations?
- Which payment methods do you provide?
- What is your return policy?
- Will the ring make my finger green?
Our main office is located in Vancouver, Canada, while our manufacturing site is located in China.
In order to eliminate extra costs associated with running a physical retail store, we currently only have an online store.
We accept Paypal, Google Pay, Visa, Mastercard, and American Express.
We offer a hassle free 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the delivery date.
No, our jewelry will not rust or turn your finger green. The type of jewelry that does turn your skin green is made from copper. Our jewelry is made from 925 sterling silver and it has also been plated with either rose gold, yellow gold, or white gold for an extra layer of protection.
- Where do you ship and how much is shipping?
- How long does it take for my jewelry to arrive?
- Will I have to pay for customs duty and/or taxes?
We offer worldwide shipping. Shipping is FREE in Canada and in the US, and international shipping typically costs around $10 for standard shipping. For orders over $140 we offer FREE international shipping.
Processing time will be 1-2 business days and shipping will take approx. 3-7 business days in Canada and in the US. In addition, shipping will take 1-3 weeks for international shipping. Due to customs, it is possible for shipping delay in some countries.
When your package arrives, it may be subject to import taxes, customs duties, and or imposed fees (such as handling fees). These charges will be due when the package arrives at your country of destination, and you may have to pay for these fees once you receive your package.
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